Using our specialised knowledge and expertise, we have developed a suite of services designed to drive clear benefits in Growth, Improvement, and Efficiencies

As your trusted partner, we work side-by-side with your teams, or we can provide all the necessary resources to ensure successful project delivery.

Our services deliver 
tangible financial benefits 
& 
sustainable operational change 
for your business. 

Catalyst

Resolving specific problems or issues that are causing friction in your business.  

The EQA catalyst icon

We utilise our expertise to offer solutions in optimising current processes or to craft new, more efficient solutions.

Benefits

  • Expert problem solving and root cause analysis with extensive experience in delivering continuous improvement projects.
  • Cost reduction achieved by reducing errors, improving or removing inefficient processes and cutting out waste and time.
  • Facilitating data-driven decisions leading to fact-based process changes that can be empirically measured.
  • Higher quality and customer satisfaction by reducing issues and delivering improved outputs. 

Approach

An image depicting the DMAIC and DMADV process flows

Launchpad

Supporting your business in trialling and launching products & services for yourself or into prospective clients. 

We offer end-to-end journey support by evaluating and designing capabilities to deliver consistent, scalable, high-quality experiences. During pilots, we identify high-impact opportunities, develop business cases and conduct trials to inform rollout decisions. Post-signoff, we assist with seamless integration into regular operations.

Benefits

  • Comprehensive support from initial engagement to adoption into everyday business operations.
  • Implementation of streamlined processes, enabling scalable growth and enhancements in conversion and retention rates.
  • Guidance of a trusted partner possessing expert knowledge and extensive experience in overseeing large-scale product rollouts.
  • EQA manages resource requirements, allowing peace of mind for implementation and freeing you to focus on core business priorities.

Approach

Launchpad includes three elements ; The Operational model, The customer adoption program and customer success management
The EQA Launchpad rocket ship icon

Cadence

A subscription-based partnership delivering a full pipeline of activities that delivers a constant stream of benefits. 

The EQA Cadence service

We can provide the time, resource and expertise required to identify and short-term wins and long-term strategies by developing a roadmap of Continuous Improvement opportunities.

Benefits

  • A collaborative strategy for identifying and addressing stakeholders' issues
  • We provide agnostic insights to drive efficiency, innovation and continuous improvement with an external, fresh perspective.
  • We can either collaborate with your teams or provide all necessary resources to deliver on Continuous Improvement opportunities.
  • Our experts apply specialised knowledge and methodologies in Lean Six Sigma, Agile, productivity and project management to tackle your unique problems.

Packages

There are three EQA Cadence packages; Foundation, Proactive and Executive

Benchmark

Unlocking efficiencies and delivering tailored recommendations by assessing the current operations. 

We review operations across key performance indicators through a four-stage process. 

We target changes to cut costs, maximise output and enable an agile, efficient operation.

Benefits

An image of a benchmark icon

Data-backed insights for informed decision making.

High level process mapping of area.

Pinpoint areas for improvement with targeted solutions proposed such as automation, new procedures or systems.

Uncovering inefficiencies such as identification of single points of failure, duplication or redundant effort.

Understanding of team dynamics, dependencies and resource utilisation.
 

Process       

An image showing the EQA Benchmark approach
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